Contact Us at:
1-800-517-5384

 

 





The Pool Guy Store

  1. Who are we?

  2. Our Business Philosophy

  3. Customer Bill Of Rights

  4. Customer Comments

  5. Shop with Confidence

  6. Contact Us

Who are we?


Whatever your needs, www.ThePoolGuyStore.com is your headquarters for all your pool and spa equipment, parts, supplies, and chemicals. The POOL GUY has been providing quality products, advice, and How to services to our customers for the past decade. Located in the beautiful low country of South Carolina The Pool Guy Store has over 20,000 SF of warehouse and stocks all major and many minor brands of whole goods and parts. The Pool Guy will ship all in stock orders the next day. If you don't see a product or part you need, give The Pool Guy Store a call, we are very resourceful and if it is made he can get it!! He can also tell you if we have your order in stock or how long it will take to get if it is not!
386 Buck Island Rd Bluffton,
SC 29910

This online catalog offers an extensive selection of discount swimming pool supplies, chemicals, parts, automatic pool cleaners, pumps, filters, heaters, and more. Anything you need to make your pool experience the very best it can be. We also carry nationally recognized brands such as BioGuard, SpaGuard, Baquacil, BaquaSpa, Hayward, Pentair, Jacuzzi, Teledyne Laars, Jandy and more. It is our desire to provide you, the consumer, with the best possible quality for the lowest price
.

Our Business Philosophy

After browsing through our site, you may wonder how we can sell our products at low prices, provide great product information and advice to customers, and still stay in business. Let us explain: We use technology to streamline our entire operation. This lowers our costs and improves our ability to respond quickly to market demands.There is truth in the phrase "Work smarter, not harder." We value our employees whose knowledge and experience far exceed other companies in the pool business. We always strive to provide customer satisfaction and communication through your entire order process. It is our goal to make all of our customers repeat customers. We are not just sales people, we are all pool industry professionals that are actually in the pool business. When you begin to add these factors up it turns out that we are easily able to offer our customers better service, and lower prices than our competitors

Customer Bill of Rights

  • You have the right to expect courteous, knowledgeable pool professionals help you if needed.
  • You have the right to expect communication in the form of order confirmation and tracking.
  • You have the right to expect prompt shipping and delivery.
  • You have the right to satisfaction with your purchase and support as well.

We set the bar of expectation high so your overall shopping experience is worry free. We want to be your source for pool and outdoor living products again and again. We realize the online pool industry is very competitive, and we believe that quick shipping, great customer service, knowledgeable technical support, and our low prices lead the industry. Try us and see. See what other customers have said about us.......

Customer Comments


Shop With Confidence

The Pool Guy Store has the best prices on- or off-line . We strive to give you complete satisfaction during evey phase of your purchase . Shop with confidence knowing that we sell only new, complete products direct from the manufacturer. We have a large in-stock inventory and ship immediately - most of our orders ship the same day they are placed!
Why buy from us?
Reasons to buy
Us
Them
Why is this important?
In-stock, Quick shipping
Yes
?
Many competitors can take 4-6 weeks to deliver your items. We usually ship within 3-5 days.
Low Prices
Yes
?
Buy with confidence - knowing you will always get the best possible price.
Service 7 Days a Week
Yes
?
Call for assistance Monday - Friday or email anytime to receive quick, courteous service.
Full Warranties
Yes
?
We are authorized dealers of all the brands we sell & fully support the manufacturer's warranty.
Large selection
Yes
?
One-stop shopping for your pool - all major brands.
Complete Support
Yes
?
We will help you identify all the products you need for your project . We can save you time waiting for that one part you didn't know you needed. Just call us!

Contact Us

Can't find what you need or you have questions about a product? Send an email to CustomerService@thepoolguystore.com or check our Learning Center for answers to common questions.

Need to return an item or questions about status? Send an email to CustomerService@thepoolguystore.com
Phone: 1-800-517-5384
Fax: 1-843-757-0400
Email: CustomerService@thepoolguystore.com

Hours: Monday thru Friday, 8:00 a.m. to 5:00 p.m. EST