Customer Feedback
Customer Feedback

Mesa, AZ
From start to finish it was a great experience. Searched what I was looking for. It brought me right to it. Made the purchase including recommend ad on items and received everything in a timely manner. Fit and function was perfect

Slidell, LA
Pump had a good price and free shipping. Shipped the same day I order it.

Refugio, TX
Great prices, customer service and it runs very quietly .

Portland, OR
This product was hard to find and these guys had it at a good price..arrived as scheduled,

Abbeville, LA
Easy to order online with free shipping and a great price. Honest advice from Rick regarding my query about VSD options. Would definitely recommend thepoolguystore for all your pool equipment requirements.

San Jose, CA
I called them after checking out their site and had some questions about the pump I was replacing. The gentleman I spoke to was extremely helpful and knowledgeable about what parts I needed after I sent him pictures of the pump I currently had. He guided me to the correct pump and other parts I would need to complete the repair. I would most definitely shop with them again and recommend them to others.

Colwich, KS
Great to work with! will continue to order from them.

Cottonwood, AZ
This heater fit perfectly. Luckily the rubber seals on the old one were still good. Thanks.

Cortland, NY
The ease to which we were able to order and how quick it got to the house was amazing-we will definitely use you again!!

Redding, CA
(((((((PHENOMENAL)))))))...Outstanding Products from an Outstanding Seller+

San Antonio, TX
Had to replace the motor on my pool. Repair service quoted me $1,600 for parts and labor. Bought the motor for under $300 and did it myself. The motor I ordered was out of stock but I received a call from The Pool Guy Store to let me know they were sending a more expensive, energy efficient motor in its place at no extra cost. Very good experience.

North Myrtle Beach, SC
Very helpful.

Poway, CA
Best price, free shipping, extremely fast delivery coast to coast

Marietta, GA

Experience was excellent, some with store rep. Shared details of availability and color. Placed order online and the store rep handled personally. Received in 3 days, free shipping and product was perfect and 40% less expensive than other vendors.


This is my new go to place for pool equipment purchases! Great prices, super fast shipping, great communication on the phone. Thanks!

Shreveport, LA
It was time for an upgrade and thepoolguystore delivered as always. They have the best products, at the best price, combined with the best customer service.Richard, thanks for the fast response.

Lithuania, GA
I scoured the web trying to find a replacement Pentair SuperFlo 2-speed motor to replace the failing one on my pump. Most places wanted ridiculous prices (Amazon wanted $550, which is about the price of a new pump!). I ordered a new Pentair 2-speed motor from the Pool Guy Store for I think $283. It took a couple of weeks for him to get the pump because Pentair was backed up because of COVID. He shipped the pump to me as soon as he received it from Pentair. I installed it and it works great!

New Orleans, LA

SUPER SERVICE!!!The new fully enclosed pump runs quieter and takes up less space than the older models.

Merritt Island, FL
great price, quick shipping and good advice! Easy installation and the design and quality looks good. Very happy

Sanger, CA
After a couple of "bait & switch" experiences with Amazon Vendors it was REFRESHING to have someone actually send what I ordered in the time frame promised! THANK YOU! Great job!

Mount Vernon, TX
Top notch staff who listened and advised. Great price and quick shipping as well! Highly recommend!

The Woodlands, TX
Pump was stuffed with additional packaging to ensure it arrived safely. Really appreciate that. Installed easily and works great.

Fort Worth, TX
Easy quick arrival of quality product.

Lakeland, FL
Packaged great and delivered quickly

Tallahassee, FL
My pool cleaner pump whined horribly and died. I needed to replace it quick, and this pump came quickly, was very reasonably priced, and had an unadvertised bonus. It included new hose and 4 quick connect fittings. I did not need them, but I will eventually!!

Overland park, KS

I am very satisfied with purchase process. I talked to the owner(99%certain) and received needed facts and info. The online purchase was easy and fast delivery.

Anthem, AZ
Simple to order, quick response. Competitive pricing, Exactly what we ordered. Being out west in AZ heat, it would have been better for us to have arranged faster shipping so as to get pool up and running again faster. Don't recall if that was an option, but overall excellent performance. Price, brand, delivery and follow up. Good job Pool Guy Store!
(And just like "Dude" in California, we choose to recognize "Guy" as a non-specific, gender neutral and friendly designation! )

Seaford, DE

Excellent customer service. Very helpful on the phone to find parts I needed. Have been back & will continue to come back as I need things for the pool.