Customer Feedback
Customer Feedback

Damascus, MD
My shock arrived quickly and the price was the best I could find. I'm very satisfied.

Hope, AR
Poolife turboshock dissolves quicker and more completely than other brands I've tried. Pool Guy has the best price that I've found with free shipping.

Weatherford, TX
I ordered a pump from The Pool Guys, their customer service to questions about shipment/possible damage was prompt, the pump arrived with the celinoid cover on top of the pump dislodged but customer service took care of my concern, immediately sent a replacement celinoid and cover, before I was even able to see if it was actually damaged. This was shipped in Jan 2019, I was told full warranty and has been running quietly and efficiently ever since -- no problems. I will definitely order from them again. Thank you Pool Guys!

Replaced my 25+ year old Challenger Pump with this, should have done this years ago. This pump is considerably quieter than the old pump, cannot hear it unless up close. Pump shipped within hours of my order and arrived within 3 days.

North Port, FL
Always a pleasure Rick is a one man show

Lakeland, FL
Seal fit perfectly and was easy to install. I didn't even know they made a special one for salt pools.

Lakeland, FL
Motor worked like original. Easy bolt on installation.

Morrisville, NC
Great selection of products and competitive prices. Ordering was easy and fast shipping.

Hummelstown, PA
Flawless is the word. Price was better than all my local stores and it shipped for free. Shipping was fast. I am very satisfied with the purchase and certainly will be buying from The Pool Guy Store again.

Southlake, TX
Best deal on the internet. Beat Amazon by a wide margin. Customer service was excellent. I would definitely buy from them again!

Chula Vista, CA
Product arrived in a timely manner working like a charm and very quiet

Sarasota, FL
We've ordered over many years and they have the best price and our products arrive very quickly. Consistently good customer services.

Tucson, AZ
I would recommend THE POOL GUY STORE to anyone. Great price, fast delivery, and very responsive seller. Questions and concerns answered quickly.

Whatever is in this Algaekill, I like it. Somehow, the product helped turn my green pool clear.

Tucson, AZ
When tbey say whisper they mean whisper..don't buy any other pump than this or you'll regret it

Arrived promptly, well packaged. Great product and price.

Shreveport, LA
Fast and personal service.

Cape Coral, FL
After ordering on Wednesday I received within hour my UPS tracking#. Unfortunately there was one digit too many included and the weekend arrived with an email that the number was correct. UPS disagreed again. But I called Rick on Monday and we found the number that did not belong. Surprise: Monday my pump arrived.

Cape Coral, FL
By accident I had only ordered and paid one Union Connector. I called up to correct my mistake and Rick informed me that he had already corrected my mistake. No charge for the 2nd connector. Guess what: their phone number is on my fridge now. Thank you Rick.

Mesa, AZ
My filter came in a timely manner and box it came in was not damaged as well as the filter. This store had the best price! Believe me I shopped for days and they still had the best price!

San Diego, CA
Works great at a great price.

Oregon City, OR
Correct part, good price, very satisfied, thank-you.

Bellevue, WA
Good service 7day total turn around.

Granbury, TX
I have ordered pools parts in the past from The Pool Guy and each order is shipped timely and arrives in great condition. In this case I ordered the wrong back-up valve (my fault) and had to return it. Again the process was simple and easy. I like dealing with this company.

Oviedo, FL
Great prices! Replacement motor exact fit and works perfect.

Buda, TX
When my 2HP single-phase WhisperFlo pump finally failed after 9 years, I wanted to replace it with a larger, three phase unit. The suction and discharge dimensions were exactly the same, which made installation easy. The pump is significantly stronger than my original, but still very quiet. Please note- this pump does not have a built in inverter, so you either need 3 phase power or your own inverter.