Customer Feedback
Customer Feedback

Dallas, TX
Used it before - kills algae
Great product.

Carrollton, TX
Excellent service from start to finish
During the process, they called me personally to let me know the part I ordered was not in stock, but they were going to replace it with a different model at no extra charge.


Rumson, NJ
Very Helpful
I called the pol guy store and spoke with Rick, he was very helpful was able to locate my pump and deliver as promised. Great experience.


Los Altos Hills, CA
As advertised. Pump works great
No issues at all -- great price, quick service, delivered right on time.


Mckinney, TX
Great price and fast shipping!
They have the best price on the internet and super fast shipping. What more can you ask for?


Kennedale, TX
Excellent
Very pleased and impressed with the order. Called the company and gentleman told me what and how to order and said that he would send it out that very day. Indeed he did and within two hours. Thank you!!!


Miami, FL
Excellent Filter.
Keeps pool very clean with less filter cleaning. Great!


Cape Coral, FL
Great experience with my purchase
Great price on filter and instant assistance with a question on shipping time with Owner via phone call. Would definitely recommend!


Trail, OR
Swimming pool bathtub ring
Had a major ring around my pool. This worked great to get rid of it.


Columbia, SC
Top Shelf...Best ever.
Will keep ordering and recommending this company. Best prices, free shipping and speed of delivery.


Breaux Bridge, LA
Pool Pump motor Replaced
Pool Pump Not Hard to install, No Problems.


Palo Alto, CA
Responsible and helpful
My pump started to make crazy noise and I planned to replace it after its 27 years service. It is tough time to get everything due to COVID19. These pool guys tried hard to ship the pump ASAP despite of personal difficulties. Now the new pump is running in excellent condition. Thanks a lot!


Spring City, PA
Pump
Thank you for the great job in get the pump ordered & to us. Exact fit. Thanks again.


Dix Hills, NY
Good customer service
Ordered bucket of chlorine for pool and customer service was very fast and kind as responding to my email. Will order from you again. Thank you.


Cumming, GA
Pool pump
The guy helped me pick the perfect size pump to go with my pool and filtration system. The one I had was way to big. My fault. Bigger is not better. I love the pump and it came within a couple of days.


Euless, TX
Pentair Wisperflow Pump
Retired AAL Capt. This pump lives up to its name WHISPER!!! First bought a cheap Lowes $200 pump. Shortly after the neighbors 2 housed away complained about the noise. I put 6"-8" of R6 per inch insulation around it. After 1 month I ordered this one, an amazing difference. I can actually have a conversation right next to this pump. Good choice!!! Oh ya, These guys shipped fast and were the cheapest I found period.


Fort Worth, TX
Pentair Clean & Clear Cartridge Filter
Ordered a replacement filter for a 20 year old Hayward filter. Pool Guy Store had the best price, were super helpful answering questions, and shipped out item very quickly. Will definitely call on them again for future pool needs!! Great service!!


Bunker Hill, IL
Turbo Shock
Excellent product! My pool guy even text me later to get the name of your company to order some for himself!


Shumway, IL
Shocked
Very easy and fast service.

Murrieta, CA
Pump replacement Pentair WisperFlo pump WFE-8
We have a waterfall about 50 feet long that we installed a out 20 years ago... The pump died and we were able to find an exact replacement with this company, installed it and everything is back to perfect! The pump shipped the same day I ordered it. Thanks for your great service,


Tucson , AZ
Great customer service
Received the pump in a timely fashion, sadly, the motor had been damaged in transit. I emailed The pool guy store about this issue, received a reply the next morning with two options to address this problem. Return the pump to get a new one or have a new motor sent out immediately. No arguments, no questions. Great customer service.


Cumming, GA
Delivered on time
Ordered pump during these trying times and it was delivered on time. Great job!


Sarasota, FL
Replacement Part
Great service and quick delivery. They made the order simple and received the replacement part a lot sooner then expected. I will use The Pool Guy Store again.


EL PRADO, NM

Good service
Thanks for promptly shipping the spa pump. It was packed well and works like a charm. Added value: free shipping!


Albany, KY
Pool pump motor
I ordered a new motor for my pool pump. I received a message the next day that the pump was obsolete. My credit card showed that the payment was pending in my account. I phone PoolGuys the next morning. They explained that the payment hadn't actually be taken & that it would clear its self in a day. He found the right motor for me. It was shipped that day. I received it 2 days later!! My account adjusted the next day, just like he said. Great job guys! I'm very pleased with their service & the pump works great. I originally chose pool Guys because they were the cheapest!!! I will definitely buy from them again!!!


Fayetteville, AR
Filter Pump on time, ready to save summer
Despite the hectic times we live in, the pump arrived well packed and ready to go--it took a few days, so give your project some wiggle room if need be. The Pool guy Store is easy to work with, I do recommend.


Glendale, AZ
Pentair WhisperFlo Pump Full-Rated Energy Efficien
arrived quickly, works great


Southern CA
Purchase of pool pump
My pool pump died. local Pool store wanted $1500 to replace it. I checked with the Pool Guy store and found that I could buy the pump for $739 with free shipping. It arrived via UPS in a week and I installed it in a half hour! Great price and great service !


Memphis, TN

Perfect!
Just what we needed and speedy delivery. Thanks!